If you have a complaint or concern about the service you have received from the doctors, or any of the staff working in this practice, please let us know.
We hope that most problems can be rectified easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way, and you wish to make a complaint, please speak to a member of staff who will provide you with a leaflet that will explain the complaints procedure.
There is also a Patient Advice & Liaison Service whose aim is to advise and support patients, their families and carers, provide information on NHS Services, listen to concerns, suggestions or queries and help sort out problems quickly on your behalf.
Patient Advice and Liaison Service (PALS)
Telephone 0800 5870 879/01604 615305
Email Address: firstname.lastname@example.org